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| Overview of our Documentation services
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Do You Have Network Documentation?
- Do you have a network diagram?
- Is your network diagram current?
- Have you documented your server software configuration?
- Have you documented your hardware configuration?
We don’t have documentation because…
- The last Network Administrator kept the information in his/her head and didn’t bother to write anything down…
- Documenting a network takes time and I don’t have the time…
- We have documentation but it isn’t current…
- We contract with a consultant/vendor to take care of our network and they keep the information with them…
Benefits of Network Documentation
Faster troubleshooting
Good documentation reduces the need to research solutions to the same problem each time the problem arises.
A visual diagram can help identify potential problem areas in a timelier manner.
Reduced information loss
Prevents loss of important network information when employees leave the organization, making the transition period less painful.
Easier task sharing
Network administrators can successfully delegate network responsibilities because important information is available in written form.
Improved network design
A current network diagram is a key element in any design process.
What is the GREATEST benefit to you?
Complete up-to-date network documentation will save you TIME!
How much information do I need to include?
Theoretically
A good rule of thumb is to include everything you would need to rebuild your ENTIRE network from scratch.
Realistically
The amount and depth of your documentation will vary depending on the complexity of your network and the resources you have to create/collect the documentation.
Examples of information you might include are:
- Building diagram/floor plan
- Physical network diagram
- Logical network diagram
- Hardware information
- Configuration information
- Protocol information
- DNS information
- Network administration information
- Contact information
- Vendor information
- Device log sheets
- Procedure documentation
- Baseline network utilization reports
- Acceptable use policy
- Security policy
- Disaster recovery plan
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