Account Management

IT Live Ltd could provide you with the same information as most IT vendors today, but then it would make us another one of the bunch. We could for example tell you about our great procurement channels or provide information regarding our extensive accredited partnerships, but to purchase and support the majority of infrastructures out there is the simple part for us.

IT Live Ltd is different. Our speciality is caring for our customers, putting their best interests first, communicating with them when required, and taking the headache of IT management out of the picture completely. We prefer having a relationship with our customers and to provide them with direct contact to our staff, which results in a relationship, build on trust and respect.

Project Management

Many projects are cancelled before they are completed. Many are completed late and cost well over their original estimates. And, of the rare few which are completed, on-time and within budget, many do not meet the needs of the project stakeholders.

In addition, many organizations do not have procedures and guidelines to support project management efforts. Often organizational culture does not encourage open discussion of problems or possible solutions to those problems.

Sound project management is the key to resolving these difficulties. Unfortunately, general managers are often asked to perform project management and while the two disciplines are similar, project management requires special knowledge and skills, Knowledge and skills which are best obtained by experience. (Using MS Project or another project management application will not suddenly turn general managers into project managers!)

Project management, is the application of knowledge, skills, tools, and techniques to describe, organize, oversee and control the various project processes.

Items we can assist with:

• Develop and manage a project plan (Integration Management) 
• Plan, define and manage project scope (Scope Management)
• Create a project schedule, plan resources and budget costs (Time & Cost Management)
• Develop a quality plan and carry out quality assurance and quality control activities (Quality Management)
• Perform organizational planning, manage staff acquisitions and promote team development (Human Resource Management)
• Develop a communications plan (Communications Management)
• Identify risks, prepare risk mitigation plans and execute contingency actions (Risk Management)